Self-exclusion from casinos

A self-exclusion program lets you ban yourself from casinos for a set time. Each province runs its own, and some cover only certain casinos. Below: what each program covers, for how long, how to enrol, what happens if you go back, and how the ban ends. Tap to read the official words.

A reference, not the enrolment. The casino operator enrols you, and its rules are the ones that apply. Where a source does not say something, this page does not say it either.

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Programs compared

ProvinceProgramCoversHow longHow to enrolIf you break itComing back
OntarioMy PlayBreakOLGOntario casinos, charitable gaming centres and OLG.ca3 months to 5 yearsAt the casino, at a PlaySmart Centre or by phoneWithout a visit: The request can be started by phone (1-800-387-0098); a photo is taken for a casino breakYou can be escorted out, served a trespass notice and charged with trespassEnds on its own when the term is over if you enrolled after September 12, 2022; earlier enrolments must ask to return
QuebecSelf-exclusionLoto-QuébecLoto-Québec casinos and gaming halls3 months to 5 yearsIn person, at a casino or gaming hall, with a staff memberWithout a visit: No: enrolment is in personStaff offer help and escort you outsideLasts the whole term you chose and cannot be cancelled
British ColumbiaGame BreakBCLCall gambling facilities with slot machines (casinos, community gaming centres, race tracks), all commercial bingo halls and online gambling on PlayNow.com, since March 25, 20246 months, 1, 2 or 3 yearsno quoteEnrollees are ineligible for jackpots, and their photos are shared with security staff at gambling facilities across B.C.Cannot be cancelled or changed until the term expires
AlbertaSelf-Exclusion ProgramAGLCAlberta’s casinos and racing entertainment centres, regulated iGaming platforms, or both, as you choose when you sign6 months, 1, 2 or 3 yearsBy completing the self-exclusion agreement yourself; no one else can sign you upWithout a visit: Yes: anytime, from anywhereYou are removed from the property, and you cannot receive a prize at a gaming facilityApplies for the term you chose; you cannot withdraw from or cancel it before it expires
ManitobaVoluntary Self-ExclusionManitoba Liquor & LotteriesClub Regent, McPhillips Station and Shark Club in Winnipeg, and PlayNow.com6 months, 1, 2 or 3 yearsIn person at Club Regent or McPhillips Station, or by appointmentWithout a visit: By phone, to book an appointment away from the casinosno quoteNot before the end of the term; then the free Pause and Plan course and a written request
SaskatchewanVoluntary Self-ExclusionSIGA and SaskGamingall nine Saskatchewan casinos6 months to 5 yearsAt any SIGA casino, or by appointment at SIGA’s office in SaskatoonCharges and a fine; no winnings or rewardsno quote
Nova ScotiaVoluntary Self-exclusionCasino Nova ScotiaCasino Nova Scotia Halifax and Sydney6 months, 1 year, 3 years or indefinitelyIn person with ID, at a casino or at the Alcohol, Gaming, Fuel and Tobacco DivisionSecurity staff identify you and take you outApply to be reinstated once the term is complete
New BrunswickVoluntary Self-ExclusionCasino New BrunswickCasino New Brunswick, Monctonno quoteno quoteno quoteno quote
New BrunswickVoluntary Self-Exclusion ProgramGrey Rock CasinoGrey Rock Casino, Edmundstonno quoteno quoteAny winnings are forfeitedno quote
Prince Edward IslandBreak in PlayRed Shoresthe gaming floors at Red Shores in Charlottetown and Summerside30, 60 or 90 days, or 6, 12, 24 or 36 monthsOn site at Red Shores, or off site through Addiction ServicesWithout a visit: Off site, arranged by your Addiction Services clinicianYou are escorted out, money in play is forfeited, and a trespass notice may add timeDoes not end on its own: you ask to return, meet a PlayWise Advisor and a Security Supervisor on site, then wait 24 hours (30 days if you enrolled before February 2025)

Online only

  • BetGuard iGaming Ontario · OntarioOnline only — does not cover casinos.
  • Self-Exclusion Atlantic Lottery · Nova Scotia, New Brunswick, Prince Edward Island, Newfoundland and LabradorOnline only — does not cover casinos.

Ontario

BetGuard (iGaming Ontario) covers online gambling only — it does not cover casinos.

This program covers only casinos in Ontario. Casinos in Quebec run their own program — Self-exclusion (Loto-Québec). How to enrol there

Helpline: 1-866-531-2600 ConnexOntario · 24 hours

Coming back: Ends on its own when the term is over if you enrolled after September 12, 2022; earlier enrolments must ask to return.

Quebec

Self-exclusion Loto-Québec

Covers Loto-Québec casinos and gaming halls.

This program covers

  • How long3 months to 5 years
  • How to enrolIn person, at a casino or gaming hall, with a staff member
  • Without a visitNo: enrolment is in person
  • If you break itStaff offer help and escort you outside

This program covers only casinos in Quebec. Casinos in Ontario run their own program — My PlayBreak (OLG). How to enrol there

Helpline: 1-800-461-0140 Jeu: aide et référence · 24 hours

Coming back: Lasts the whole term you chose and cannot be cancelled.

British Columbia

Game Break BCLC

Covers all gambling facilities with slot machines (casinos, community gaming centres, race tracks), all commercial bingo halls and online gambling on PlayNow.com, since March 25, 2024.

This program covers

  • How long6 months, 1, 2 or 3 years
  • If you break itEnrollees are ineligible for jackpots, and their photos are shared with security staff at gambling facilities across B.C.

Helpline: 1-888-795-6111 Gambling Support BC · 24 hours

Coming back: Cannot be cancelled or changed until the term expires.

Alberta

Self-Exclusion Program AGLC

Covers Alberta’s casinos and racing entertainment centres, regulated iGaming platforms, or both, as you choose when you sign.

This program covers

  • How long6 months, 1, 2 or 3 years
  • How to enrolBy completing the self-exclusion agreement yourself; no one else can sign you up
  • Without a visitYes: anytime, from anywhere
  • If you break itYou are removed from the property, and you cannot receive a prize at a gaming facility

Helpline: 1-866-332-2322 Addiction Helpline (Recovery Alberta) · 24 hours

Coming back: Applies for the term you chose; you cannot withdraw from or cancel it before it expires.

Manitoba

Voluntary Self-Exclusion Manitoba Liquor & Lotteries

Covers Club Regent, McPhillips Station and Shark Club in Winnipeg, and PlayNow.com.

This program covers

  • How long6 months, 1, 2 or 3 years
  • How to enrolIn person at Club Regent or McPhillips Station, or by appointment
  • Without a visitBy phone, to book an appointment away from the casinos

4 other gaming venues in Manitoba in our register are not named by this program — ask them about their own exclusion.

Helpline: 1-800-463-1554 Problem Gambling Helpline · 24 hours

Coming back: Not before the end of the term; then the free Pause and Plan course and a written request.

Saskatchewan

Voluntary Self-Exclusion SIGA and SaskGaming

Covers all nine Saskatchewan casinos.

This program covers

  • How long6 months to 5 years
  • How to enrolAt any SIGA casino, or by appointment at SIGA’s office in Saskatoon
  • If you break itCharges and a fine; no winnings or rewards

Helpline: 1-800-306-6789 Problem Gambling Help Line · 24 hours

Nova Scotia

Voluntary Self-exclusion Casino Nova Scotia

Covers Casino Nova Scotia Halifax and Sydney.

This program covers

  • How long6 months, 1 year, 3 years or indefinitely
  • How to enrolIn person with ID, at a casino or at the Alcohol, Gaming, Fuel and Tobacco Division
  • If you break itSecurity staff identify you and take you out

Self-Exclusion (Atlantic Lottery) covers online gambling only — it does not cover casinos.

Helpline: 1-888-429-8167 Mental Health and Addictions Crisis Line · 24 hours

Coming back: Apply to be reinstated once the term is complete.

New Brunswick

Voluntary Self-Exclusion Casino New Brunswick

Covers Casino New Brunswick, Moncton.

This program covers

    Voluntary Self-Exclusion Program Grey Rock Casino

    Covers Grey Rock Casino, Edmundston.

    This program covers

    • If you break itAny winnings are forfeited

    One other gaming venue in New Brunswick in our register is not named by these programs — ask it about its own exclusion.

    Self-Exclusion (Atlantic Lottery) covers online gambling only — it does not cover casinos.

    Programs here cover only casinos in New Brunswick. Casinos in Prince Edward Island run their own program. How to enrol there

    Helpline: 1-800-461-1234 Gambling Information Line

    Prince Edward Island

    Break in Play Red Shores

    Covers the gaming floors at Red Shores in Charlottetown and Summerside.

    This program covers

    • How long30, 60 or 90 days, or 6, 12, 24 or 36 months
    • How to enrolOn site at Red Shores, or off site through Addiction Services
    • Without a visitOff site, arranged by your Addiction Services clinician
    • If you break itYou are escorted out, money in play is forfeited, and a trespass notice may add time

    Self-Exclusion (Atlantic Lottery) covers online gambling only — it does not cover casinos.

    This program covers only casinos in Prince Edward Island. Casinos in New Brunswick run their own program. How to enrol there

    Helpline: 1-855-255-4255 PEI Gambling Support Line · 24 hours

    Coming back: Does not end on its own: you ask to return, meet a PlayWise Advisor and a Security Supervisor on site, then wait 24 hours (30 days if you enrolled before February 2025).

    Newfoundland and Labrador

    Self-Exclusion (Atlantic Lottery) covers online gambling only — it does not cover casinos.

    Helpline: 811 Gambling Help Line · 24 hours

    Yukon

    We have no self-exclusion program for casinos in Yukon in our records — ask the casino about its own exclusion.

    Helpline: 1-844-533-3030 Reach Out Support Line (CMHA Yukon)

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