Responsible gaming
If gambling stops being entertainment, help is available. Below are the helplines, self-exclusion programs and minimum ages, province by province, each with the page it was taken from. Tap to read the words.
Helplines by province
| Province | Helpline | Phone | Source |
|---|---|---|---|
| Alberta | Addiction Helpline (Recovery Alberta)24 hours | 1-866-332-2322 | recoveryalberta.ca |
| British Columbia | Gambling Support BC24 hours | 1-888-795-6111 | www2.gov.bc.ca |
| Manitoba | Problem Gambling Helpline24 hours | 1-800-463-1554 | gov.mb.ca |
| New Brunswick | Gambling Information Line | 1-800-461-1234 | horizonnb.ca |
| Newfoundland and Labrador | Gambling Help Line24 hours | 811 | gov.nl.ca |
| Nova Scotia | Mental Health and Addictions Crisis Line24 hours | 1-888-429-8167 | gamingns.ca |
| Ontario | ConnexOntario24 hoursconnexontario.ca | 1-866-531-2600 | agco.ca |
| Prince Edward Island | PEI Gambling Support Line24 hours | 1-855-255-4255 | peigamblingsupport.princeedwardisland.ca |
| Quebec | Jeu: aide et référence24 hours | 1-800-461-0140 | aidejeu.ca |
| Saskatchewan | Problem Gambling Help Line24 hours | 1-800-306-6789 | saskatchewan.ca |
| Yukon | Reach Out Support Line (CMHA Yukon) | 1-844-533-3030 | lotteriesyukon.com |
No checked helpline yet for Northwest Territories and Nunavut.
If you are thinking about suicide, call or text 9-8-8
Hours, chat, text, help inside casinos and for family: Helplines by province
Self-exclusion
A self-exclusion program lets you ban yourself from the casinos it covers. Each province or casino operator runs its own, and some programs cover only certain venues: the list says which.
Alberta
- Self-Exclusion Program AGLCCovers Alberta’s casinos and racing entertainment centres, regulated iGaming platforms, or both, as you choose when you sign.selfexclusion.ca
British Columbia
- Game Break BCLCCovers all gambling facilities with slot machines (casinos, community gaming centres, race tracks), all commercial bingo halls and online gambling on PlayNow.com, since March 25, 2024.corporate.bclc.com
Manitoba
- Voluntary Self-Exclusion Manitoba Liquor & LotteriesCovers Club Regent, McPhillips Station and Shark Club in Winnipeg, and PlayNow.com. Casinos: only Club Regent Casino, McPhillips Station Casino, Shark Club Gaming Centre.mbll.ca
New Brunswick
- Voluntary Self-Exclusion Casino New BrunswickCovers Casino New Brunswick, Moncton. Casinos: only Casino New Brunswick.greatcanadian.com
- Voluntary Self-Exclusion Program Grey Rock CasinoCovers Grey Rock Casino, Edmundston. Casinos: only Grey Rock Casino.greyrockcasino.com
Nova Scotia
- Voluntary Self-exclusion Casino Nova ScotiaCovers Casino Nova Scotia Halifax and Sydney. Casinos: only Casino Nova Scotia Halifax, Casino Nova Scotia Sydney.novascotia.ca
Ontario
- My PlayBreak OLGCovers Ontario casinos, charitable gaming centres and OLG.ca.olg.ca
Prince Edward Island
- Break in Play Red ShoresCovers the gaming floors at Red Shores in Charlottetown and Summerside. Casinos: only Red Shores Racetrack & Casino, Red Shores at Summerside.redshores.ca
Quebec
- Self-exclusion Loto-QuébecCovers Loto-Québec casinos and gaming halls.bienjouer.lotoquebec.com
Saskatchewan
- Voluntary Self-Exclusion SIGA and SaskGamingCovers all nine Saskatchewan casinos.siga.ca
No self-exclusion program for casinos in our records yet for Newfoundland and Labrador, Northwest Territories, Nunavut and Yukon.
BetGuard (iGaming Ontario) and Self-Exclusion (Atlantic Lottery) cover online gambling only, so they are not listed here.
Which casinos each program covers, for how long, and how it ends: Self-exclusion guide
Minimum age
| Province | Minimum age | Source |
|---|---|---|
| Alberta | 18+ | myhealth.alberta.ca |
| British Columbia | 19+ | www2.gov.bc.ca |
| Manitoba | 18+ | lgcamb.ca |
| New Brunswick | 19+ | greyrockcasino.com |
| Nova Scotia | 19+ | novascotia.ca |
| Ontario | 19+ | agco.ca |
| Prince Edward Island | 19+ | peigamblingsupport.princeedwardisland.ca |
| Quebec | 18+ | casinos.lotoquebec.com |
| Saskatchewan | 19+ | casinoregina.com |
| Yukon | 19+ | diamondtoothgerties.ca |
No checked minimum age yet for Newfoundland and Labrador, Northwest Territories and Nunavut.
For New Brunswick, Quebec, Saskatchewan and Yukon the age comes from a casino’s or its operator’s own website, not from the regulator.
A casino’s own website may state its own entry rules, such as ID checks. Each casino’s profile shows them with the quote.
Who states each age, and ID rules at the door: Age and ID in Canada
Before you go
Check an age against a casino Set a money and time limit before you go
Addiction Helpline (Recovery Alberta), Alberta
Addiction helpline 24-hour 7 days a week and confidential 1-866-332-2322 (Toll-free)
recoveryalberta.ca · checked
Gambling Support BC, British Columbia
Call us toll-free 24/7 at 1-888-795-6111
www2.gov.bc.ca · checked
Problem Gambling Helpline, Manitoba
Problem Gambling Helpline 24 hours, in Manitoba 1-800-463-1554
gov.mb.ca · checked
Gambling Information Line, New Brunswick
Gambling Info Line : 1-800-461-1234
horizonnb.ca · checked
Gambling Help Line, Newfoundland and Labrador
Gambling Help Line 811 The Gambling Help Line is a free, confidential service available province-wide, 24 hours a day.
gov.nl.ca · checked
Mental Health and Addictions Crisis Line, Nova Scotia
The Crisis line is free, confidential, and available 24 hours a day, seven days a week. Call (toll-free) 1-888-429-8167
gamingns.ca · checked
ConnexOntario: hours
offers free and confidential, 24/7 support to adults experiencing problem gambling
connexontario.ca · checked
ConnexOntario, Ontario
If you or someone you know is struggling with gambling, call ConnexOntario at 1-866-531-2600
agco.ca · checked
PEI Gambling Support Line, Prince Edward Island
PEI Gambling Support Line 1-855-255-4255 … Free & confidential · Available 24 hours a day, 7 days a week
peigamblingsupport.princeedwardisland.ca · checked
Jeu: aide et référence, Quebec
By phone 24 hours / 7 days Montreal and surroundings : 514 527-0140 Everywhere in Quebec : 1 800 461-0140
aidejeu.ca · checked
Problem Gambling Help Line, Saskatchewan
Problem Gambling Help Line 1-800-306-6789 The Problem Gambling Help Line provides free 24-hour help to people with gambling problems and their families.
saskatchewan.ca · checked
Reach Out Support Line (CMHA Yukon), Yukon
Reach Out Support (2:00PM-10:00PM): Call 1-(844) 533-3030
lotteriesyukon.com · checked
Self-Exclusion Program
By completing a self-exclusion agreement, you can choose to exclude yourself from Alberta’s: Casinos and racing entertainment centres Regulated iGaming platforms Casinos and racing entertainment centres and regulated iGaming platforms
selfexclusion.ca · checked
Game Break
After March 25th, 2024, individuals enroled in the Game Break program will be excluding themselves from: All gambling facilities with slot machines including casinos, community gaming centres, and the slot floor or race tracks. All commercial bingo halls, community gaming centres, and any gambling facility offering bingo; and All online gambling on PlayNow.com, the BC Lotto! App and the PlayNow BC Sportsbook App.
corporate.bclc.com · checked
Voluntary Self-Exclusion: who it covers
To self-exclude from Club Regent Casino, McPhillips Station Casino and the SharkClub Gaming Centre, please contact our Security Programs office at 204-957-2500 ext. 8468.
playnow.com · checked
Voluntary Self-Exclusion
Voluntary Self-Exclusion (VSE) allows Manitobans to take a break from the Casinos of Winnipeg and the Shark Club Gaming Centre in Winnipeg, on PlayNow.com, or all of these.
mbll.ca · checked
Voluntary Self-Exclusion
If a player self-excludes from Casino NB, the player’s membership will be suspended immediately and the outstanding balance forfeited.
greatcanadian.com · checked
Voluntary Self-Exclusion Program
Grey Rock Entertainment Center offers a Voluntary Self-Exclusion Program to those who feel it would assist them.
greyrockcasino.com · checked
Voluntary Self-exclusion: who it covers
Voluntarily ban yourself from Casino Nova Scotia in Halifax and Sydney by using the Voluntary Self-exclusion Form.
novascotia.ca · checked
Voluntary Self-exclusion
You can choose to ban yourself from Casino Nova Scotia for an exclusion term of: 6 months 1 year 3 years indefinitely
novascotia.ca · checked
My PlayBreak
Players taking a break from casinos will not be able to visit any Ontario Casino or play on OLG.ca for the duration of their break. Similarly, players taking a break from Charitable Gaming Centres won’t be able to visit any Charitable Gaming Centre in Ontario or play on OLG.ca.
olg.ca · checked
Break in Play: who it covers
You will not be allowed access to Red Shores Gaming Floors in Charlottetown and Summerside until after your Break in Play period has ended and you have completed the Return to Play process.
redshores.ca · checked
Break in Play
If you registered in the Break in Play (previously Voluntary Self-Exclusion) program prior to February 2025, you will be required to adhere to the original agreement form which is a 30-day wait period.
redshores.ca · checked
Self-exclusion
The self-exclusion program is intended for anyone who wants to stop gambling at Loto‑Québec’s casinos and gaming halls.
bienjouer.lotoquebec.com · checked
Voluntary Self-Exclusion
Self-exclusion means a patron is banned from all casinos in Saskatchewan. This includes all seven SIGA casinos and both SaskGaming casinos
siga.ca · checked
Minimum age in Alberta
Underage gambling is also illegal. In Alberta this is someone younger than 18 years participating in the activity.
myhealth.alberta.ca · checked
Minimum age in British Columbia
You must be 19 years or older to gamble in B.C.
www2.gov.bc.ca · checked
Minimum age in Manitoba
Places that sell liquor, cannabis, or gambling/lottery products must ensure they’re selling to people over 18 years old
lgcamb.ca · checked
Minimum age in New Brunswick
You must be 19 years of age to enter this facility.
greyrockcasino.com · checked
Minimum age in Nova Scotia
No casino operator shall permit an individual under 19 years of age to enter or access a casino.
novascotia.ca · checked
Minimum age in Ontario
An individual under 19 years of age where the gaming site is a Casino, except in the course of employment
agco.ca · checked
Minimum age in Prince Edward Island
You must be 19+ to gamble in PEI.
peigamblingsupport.princeedwardisland.ca · checked
Minimum age in Quebec
Our establishments are restricted to visitors 18 years or over.
casinos.lotoquebec.com · checked
Minimum age in Yukon
Unfortunately Gerties is 19+ and those 18 and under are not allowed inside our venue.
diamondtoothgerties.ca · checked
9-8-8: Suicide Crisis Helpline
24/7/365 Crisis Support Call 9-8-8 Text 9-8-8 You deserve to be heard. We’re here to listen. A safe space to talk, 24 hours a day, every day of the year.
988.ca · checked
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